Relationship Manager

 

Position Summary

This Relationship Manager will control their success in driving business growth by proactively targeting and building strategic relationships with existing distributors. A key focus will be working closely with our current distributors to ensure that current brand customers are satisfied, growing our business with these brands, and attracting new, larger brands from distributors that currently operate below our volume thresholds.

A successful Relationship Manager has a proven track record of success in retaining and growing a book of business. They should have experience working within a distributor network or distribution environment. This role will involve managing and prioritizing opportunities, qualifying potential new clients, understanding clients’ business drivers, building relationships, presenting solutions, and closing the business.

 

Company Overview

Morrison Cup Solutions is a dynamic and rapidly expanding foodservice packaging company headquartered in Oklahoma City. We're on a mission to revolutionize how America's independent retailers build their brand, with a core focus on making custom-branded cups accessible and effortless. By aggressively challenging traditional manufacturing limitations through innovative, shorter production run capabilities, Morrison Cup Solutions is poised to become the leading branded cup provider for the small to medium-sized customer segment nationwide.

We offer an extensive range of high-quality cups and accessories, including foam, paper, and plastic options, with custom branding that turns cups into mobile billboards for our clients. Our commitment to low minimum runs, nationwide distribution, and stellar customer care, including in-house printing and expert creative support, sets us apart.

With decades of experience and a proven track record of customer satisfaction, we are seeking a Relationship Manager to cultivate and expand our network of distribution partners, driving distributor sales and solidifying our position as a leader in the industry. Join us as we disrupt the market and empower local businesses to elevate their brand presence through strategic partnerships.

 

Position Duties and Responsibilities

The Relationship Manager is responsible for managing and growing key distributor relationships for Morrison Cup. This role focuses on maintaining strong partnerships, driving sales growth, and ensuring high levels of customer satisfaction within your assigned accounts.

Core Responsibilities:

• Manage and nurture relationships with assigned wholesale distributors and key stakeholders to ensure customer retention and satisfaction.
• Serve as the primary point of contact for distributor issues, including conflict resolution, support requests, and communication.
• Collaborate with distributor brands to identify new business opportunities and execute strategies to increase market share and revenue.
• Coordinate promotional campaigns, product launches, and pricing strategies within the distributor network.
• Analyze sales data and distributor performance to identify growth opportunities and inform strategic decisions.
• Develop and execute a strategic sales plan, managing a qualified pipeline of opportunities to achieve sales and profitability goals.
• Demonstrate proficiency in the sales process from start to finish, including quoting, order processing, and post-sale follow-up to ensure timely delivery and customer satisfaction.
• Gather and provide product and technical information to customers, recommending specific products and solutions based on their requirements.
• Attend trade shows and events for assigned distributors to represent Morrison Cup and strengthen partnerships.
  
  

Territory

This role holds ownership of the entire distributor relationship within their assigned territory.

• The Relationship Manager's capacity and assigned territory will be determined based on factors such as the number of regional territories, number of brands, overall revenue potential, and industry segments (e.g., restaurants vs. C-stores).

 

Compensation

Morrison Cup offers a competitive compensation program, allowances, and an excellent benefit package.

• Market competitive
• Salary + bonus
• Benefits include Medical, Dental, Vision, Life Insurance, Long Term Disability, 401(k), and PTO

 

Minimum Qualifications

• Prefer at least 3-5 years of sales experience or channel management, preferably in manufacturing or distribution
• Demonstrated success in meeting sales goals and growing sales
• Experience in B2B sales is a plus
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with proficiency in CRM and analytics tools
• Ability to travel as needed to maintain distributor relationships

 

Physical Demands

The physical demands and environment described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• No special physical demands are required.
• General office environment in which this position includes periods of telephone and computer work that may require sitting for periods of time.
• This position requires a moderate level of local travel (approximately 15% of the time in the field) and will include periodic overnight stays.

 

Email your resume to Human Resources at jobs@morrisoncup.com.

 

 

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